Support

Support

Need help with Guess What's Up? Send a note and include enough detail for us to reproduce what happened.

Contact

Email support requests to support@guesswhatsup.app.

Helpful details include your device model, iOS version, app version, whether you were using Kids or Adults mode, the deck name, and what you expected to happen.

Common help topics

  • Motion controls: hold the phone steady in landscape on the player's forehead, then tilt down for correct or up for pass.
  • On-screen controls: if motion is unavailable or unreliable, use the visible Correct and Pass buttons during a round.
  • Purchases: App Store purchases, refunds, and family sharing behavior are handled by Apple through your Apple Account.
  • Card feedback: if a card seems wrong, confusing, or inappropriate, use the in-app card feedback flow so we can review it.

Privacy and terms

Review the Privacy Policy and Terms of Service for details about app data, card feedback, purchases, and support requests.